Step 1: Find suitable item & add to shopping cart
Step: 2: Register / log in user account
Step 3: Enter delivery address and select payment option
Step 4: Check the specified data
We are available by phone from Monday to Friday from 08:00 to 17:00.
Phone: +49 8067 90570
All articles are arranged in main categories. You can reach them via the menu above. Under each main category you will find further subcategories, which again contain individual articles.
Alternatively, you can use our search function in the upper center of the web store to search for terms or item numbers (without spaces).
If you have problems finding a product, we will be happy to help you by phone.
You can choose the following payment options at the end of an order process:
- cash in advance
- Direct debit
- credit card
No problem! On the start page under the item "User account" you will find next to the button "log in" and "register" also the item "Forgotten password".
If you have forgotten your password, you can reset it using your e-mail address via the "Forgot password" link. Your new password will then be sent to you by mail and you can then change it again in the "My account / account information" section.
If you want to return something to us because the product does not fit or should be damaged is no problem. At Algema-Fitzel you can usually return the package free of charge within the first 14 days.
Step 1: Fill the right of withdrawal form and enclose it with the package.
Step 3: Then we will send you a shipping label. Please print it out and stick it on the package clearly visible.
Step 4: Now all you have to do is drop off the parcel at a suitable postal branch in Germany or Austria.
IMPORTANT!! Always ask for the receipt of the delivery, if there are any problems it can help to solve them.